Indeed AM Storage SMS OTP Provider

If you want to keep the Indeed AM data in the SQL database, you can use the Indeed AM Storage SMS OTP Provider. This provider will allow you to store, receive, and update the Indeed AM users' phone numbers in the SQL database. Phone numbers are stored in encrypted form.

Provider registration 

You can use the lightweight version of the Indeed AM EAPhoneServer API to register providers. This solution was specially designed for the Storage SMS OTP Provider. Alternatively, you can use the main API of the Indeed system. 

Indeed AM OMNIKEY Provider 

About the Indeed AM OMNIKEY component

Indeed AM OMNIKEY Provider is designed to be used together with Indeed AM Windows Logon and Indeed AM Enterprise SSO. The component integrates HID OMNIKEY smartcard readers with the Indeed AM Access Management modules. For more information about OMNIKEY readers and cards, please visit the manufacturer's website. The following models of HID OMNIKEY scanners are currently supported:

How to set up authentication parameters

Job timeout when a smart card is removed 

The Windows Logon® policy determines the duration of the standard and service timeout following the removal of an authentication device. You can use this policy to set the time period (in seconds) between the removal of smart card and the performance of action in line with the Windows policy − Interactive logon: Smart card enhanced removal behavior. Standard timeout option prevents automatic system lockout in the event of an accidental removal of an authentication device.

Service timeout option prevents automatic system lockout when you need to extract an authentication device for a reason (to train an additional authenticator, use another account and a different authenticator to access the system, etc.). If you want to activate service timeout, press and hold [Ctrl]+[L] before removing the device. If the policy has not been set or has been disabled, there will be no timeout before the automatic lockout of your workstation.

Authentication via Indeed AM OMNIKEY Provider

1. Please select the login method during your first login to the system or to the app via Indeed AM authentication. You can do this by clicking Change Login Method on the Windows login screen (on the Authentication screen if you are using Enterprise SSO). Select Card (HID OMNIKEY) as a login method.
2. Connect the HID OMNIKEY card reader and place a registered card on top of the device. 
3. Authentication will be completed once the card data has been processed. If your login has been successful, card authentication will be saved as your preferred login method, and you will be prompted to use it again during your next login to the system or app.

How to collect server component logs 

How to collect Indeed AM server logs 

How to enable logger

1. Use an administrator account to open this file: C:\inetpub\wwwroot\easerver\Config\nlog.config 
2. In the logger tags, set the Minlevel parameter to Trace and the Enabled parameter to True. 
3. Save the file and restart the IIS server.

How to collect logs 

1. Delete the existing Indeed AM server logs in this folder: C:\inetpub\wwwroot\easerver\Logs. 
2. Reproduce the problem. 
3. Put together an archived log and send it to us along with a detailed description of user activity and the exact time when the problem was reproduced.